Privacy Policy

PRIVACY POLICY

My Commitment to Your Privacy

Hello and welcome to my privacy policy (sounds important eh). If you’re reading this, you’re probably well into keeping information on yourself top secret/got super click happy whilst browsing my site/you’re a geek on data protection/just plain nosey. Whatever the reason, rest assured I am totally committed to keeping your privacy private… does that even make sense?!

Here is The Crystals Hive’s commitment to the GDPR:

What Information I Collect

You’re hopefully here in the search for some Swarovski Artwork or bridal bling and so if that’s the case I need a few details off of you to be able to get in touch so we can chat. When you say hi through one of my contact forms on the website I ask for:

Name – this is always useful to know for when I write back to you unless you want me to make one up then that’s fine too;

Telephone number – usually so I can let you know by text that my email reply that I have lovingly composed has ended up in your junk folder or if I need to call you to let you know I’m on my way to meet you to discuss a commission.

Addresses – so I can deliver or send you stuff you’ve paid for afterwards;

Email – given this is probably the easiest way to reply to your original request I can use it to keep you up to date with how your order is progressing.

What I Do with This Information

Basically, sell it all to the highest bidder… only messing. I don’t have a fancy-pants system that stores all of your data yet (but will be sure that they are GDPR compliant when I do) so your details come through on an email which I access on my laptop or phone which are both password protected with something that isn’t either of my cat’s names. I have a spreadsheet (old school I know) where your details get transferred to and I mark off when you place an order with me, when I need to get in touch, so you can hand over your hard-earned cash, 

If I’m feeling remotely organised and ahead of the game with orders I might even get around to sending you a promotional email about stuff I might be thinking of doing or offering to my clients, it might be something new that I’d like some feedback on or a discounted offer. However, you are more likely to find me sipping on a gin or off on holiday when I have spare time.

Right to Access, Rectification and Erasure

Your rights under GDPR and actually your rights from previous haven’t really changed. If you wanted to access what information I hold on you, you can get in touch and pop along to my home and check out what’s there. To be honest it’s not much and probably a huge waste of both of our time, but you can if you want. If you want me to amend or delete anything you’ll need to request this in writing, so I know what it is you want. You probably won’t ask me to do that though until you have received your new artwork or bridal bling! Once I’ve delivered your order you can of course ask me to bin you off. Just try and drop me gently please.

3rd Party Suppliers

I work with a few suppliers who sell some of my artwork at their events. Usually I get them to send everything to me first and then I send them back out but occasionally I may need to ask my suppliers to ship directly to you. I understand the suppliers I use are also compliant with GDPR and will not be signing you up to any dodgy websites.

GDPR Compliance

I try and keep up to date with the latest legislation (usually it’s when I see the mass panic in various groups I’m part of) and I’m proactively working towards being fully GDPR compliant. Obviously if the EU decide to change everything which means I must revisit this and make loads of changes, rest assured that I will. Or maybe nothing will change or maybe it will - who know’s maybe the Brexit guy might know!